ARGUSX / POLICY · 2026-10-20 · v1.0
Refund policy
Pre-launch publication · Paid checkout remains closed.
1. Current status
Membership purchases are not open. There are no payments, preorders or trials that convert to paid subscriptions. This policy describes the rules for monthly and annual memberships after launch.
2. First purchase: 14 days
Within 14 calendar days of your first purchase, request a full refund of that membership payment from the purchase email, without giving a reason. The period starts when payment succeeds, or when member access becomes available if that is later.
3. Unintended renewal: 7 days
For an unintended renewal, request a full refund of that renewal within 7 calendar days of the charge and cancel future renewal. This applies to monthly and annual plans. Unsubscribing from research emails alone does not cancel billing.
4. Other cases
Outside these voluntary refund windows, cancelling renewal alone generally does not generate a prorated refund. Duplicate charges, non-delivery, material service defects and statutory refund requests are not excluded by these voluntary windows; contact support. If we discontinue the service, the unused paid portion will be refunded.
5. How to request
Email support@argusx.fun with “Refund” in the subject and include your purchase email, order ID and purchase date. Do not send full card numbers, passwords or identity documents. We reply within 3 business days. Eligible refunds are submitted to the payment provider; arrival depends on the provider and card issuer. Refunds return to the original payment method. A full refund ends the corresponding membership entitlement and cancels renewal of that subscription.
6. Consumer rights
These voluntary refund rules do not restrict applicable statutory withdrawal, refund, remedy or dispute rights. This policy does not presume a waiver of statutory rights simply because research content was opened.